FREQUENTLY ASKED QUESTIONS

Payment is taken in full at the time of booking.  You can receive a full refund as long as you cancel prior to two weeks before you pick up date.  If you cancel within this two week window, you forfeit your entire rental rate, unless we are able to re rent the boat.

Yes, you do need a boating license to drive a boat in the state of Maryland. Operators born after July 1, 1972 can be issued a temporary boaters safety certificate (which is free). You can only receive two of these in your lifetime.  They are valid for ten days.  These certificates can be obtained by watching our online safety video and answering the 24 questions located on our boat safety page. In order to pass, you must get 22 out of the 24 questions correct. Once you have completed the test and submitted it to Lake Life Boat Rentals, we will contact you to let you know if you have passed. If you have already received your two permitted certificates, you must take the online course through the Maryland DNR website.

Click here for more information about Maryland boating licenses.

Your boat will be ready for you to pick up at 9:00am. It will be due back at 5:00pm that same day, regardless of what time you pick up.  We recommend arriving between 60 and 30 minutes early for pick up.

Your boat will be ready for you to pick up at 9:00am on the day you arrive. It will be due back at 5:00pm on the day your reservation ends.  We recommend arriving between 60 and 30 minutes early for pick up.

We do not have public docking available. If you’re renting the boat for multiple days, you’ll need to dock the boat at your rental property.

If your rental property does not have a dock, we recommend contacting High Mountain Sports as they sometimes have slip rentals available. Their contact number is 301-387-4199.

Yes! We ask that you stop and fill up at our gas dock location. The gas dock is located on the right hand side of the cove, about one mile before the rental department, where you picked up the boat. Keep your eyes out for the parking garage and sign that says Deep Creek Marina Club. Please be aware that the gas docks are open Monday to Thursday from 8:00am to 6:00pm and from 8:00am to 8:00pm Friday to Sunday.

Yes, there are danger zones which are clearly marked by red and white buoys throughout the lake, which you need to keep away from to avoid damaging your rental vessel. There is also a sandbar located directly behind the rental docks, marked by the danger buoys. If you enter the area between the buoys and shore the boat will be damaged.

If you have any uncertainties about the danger zones, please contact us or speak to us when you pick up your boat.

We take a security deposit for all rentals which typically ranges from $500 to $1000 dollars. The deposits are fully refundable and will be returned when you bring your boat back provided that no damage has been done to the boat.

Absolutely! All tube, ski and wakeboard rentals come with ski vests and tow rope. Ski vests must be worn by the person participating in the water sports.  We also provide life jackets for everyone on board the vessel.  It is the captains responsibility to ensure that everyone has a flotation device prior to leaving the Lake Life docks.

Yes, we provide life jackets to all children under 14 who are legally required to wear them at all times.

Yes, all rentals include all safety equipment. This consists of a paddle, whistle/horn, life jackets, fire extinguisher and float cushion. We will show you where these are located on your vessel before you set off.  It is the captains responsibility to ensure that everyone has a flotation device prior to leaving the Lake Life docks.

No, we don’t allow rentals out on the lake after dusk.  This is a lake law.

Yes! Our 250HP pontoon and our 250HP double decker pontoon are both ADA accessible with a gate.

A tri-toon is a type of pontoon boat that has 3 toons instead of the standard 2. This 3 tube design allows you to have a bigger engine with more stability through choppy waters. Our pontoons that have a 90HP+ engine are tri-toons.

We love Ace’s Run, it’s run by local celebrities Martin and Brenda and you can get there by car or boat, as it is located inside the Will O’ the Wisp hotel. They have excellent food and drinks, as well as specials most nights of the week.

We also recommend The Honi Honi, Brenda’s Pizzeria and the Lakeside Creamery. They have some outstanding food options. We recommend that you drive by car to these restaurant locations because the boat docks can be very busy.

We’d love to hear from you so please contact us here.